Wednesday, November 10, 2010

"The Social Network" - My Thoughts

Mispronouncing the almighty Facebook by adding a 'The' at the beginning when I announced I was going to see 'The Social Network' garnered a few chuckles around the office - little did I know that it actually started off being called 'The Facebook' and thanks to a contribution by Sean Parker, Napster Creator, decided to drop the 'The'. I had a few reasons for going to this movie, and being in the line of work I'm in (Social Media/Online Marketing) I did feel especially compelled to see this one as soon as I could. It really holds more of a business interest and curiosity, than a need to see an entertaining movie, but that always helps.

Overall, I must say it was a solid movie from an entertaining standpoint. Even though it was obviously about Facebook, it could have been about another company and it's inception just as easily. Meaning that you weren't overwhelmed with the content just being about Facebook, and could appreciate the struggles of a start-up as well as the adversities of the legal battles that ensued, while being entertained by a talented cast and director.

The real interest for me was to see how the creation, the idea, the inception, of how the company itself formed and came to be the power house it is today.

Facebook is a world changing platform.

It's a bold statement, but I say it with certainty. I've seen the progression through the early days to where it is now and watched peoples discussions, interactions, issues change in the process.

Before Facebook, a majority of people and businesses I spoke with could not understand the industry I was in, why I was in it, and what, if any value it actually I had. I was an 'Internet Marketer', or at least I supported those that had the foresight to actually call themselves one and worked to market online. People would ask "So you do what online?" with a smirk on their face, while awkwardly winking - thinking I was more aligned with the seedy industries, instead of actually working legitimet companies and business owners.

Facebook changed that.

What people didn't understand was that there were ways you could get your message out, market directly to people, and sell your products through the internet. When the social network came along that masses started using, there was a glimpse of understanding on how this new thing we call 'the internet' might actually be an effective marketing platform and way to communicate with an audience, even, and more importantly, your specific targeted audience.

So many things have changed.

In the progression and development of Facebook and other social networks, you saw a huge increase in the number of CMS platforms (Wordpress, Joomla) developed to a point where they too were accessible and able to be updated online. Meaning that you could update pages on your website or online without a vast amount of programming language, if any, really I accredit My Space and Facebook to paving the way to make that thought plausible and mainstream, and leading the way for other developers.

People 'talk' different.

One thing I noticed in the movie, which really carries forward into my life, and probably yours is the words people used and way people talked to each other. "Facebook Me" - a common term you still might hear to this day. Why? Well it's like a phone number, or address - it's a platform that allows us to connect and communicate with each other in a large scale, with no associated costs involved (who needs a long distance plan when you can just chat).

Here's the excerpt directly from the Facebook site, describing the platform:
Founded in February 2004, Facebook is a social utility that helps people communicate more efficiently with their friends, family and coworkers. The company develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people's real-world social connections. Anyone can sign up for Facebook and interact with the people they know in a trusted environment.

The way that people interact and connect has changed. The fact that one of the first things I did before I watched the movie was to update my status, and then after to check it out for any comments, is a tribute to how this phenomenon has impacted and changed the way I communicate with those around me.

It's a connection point.

The platform may change, in 5 years Facebook may not exist, Google may not exist, Twitter may not exist, there may be a new game player - but the fact remains that they way we are connecting with each other has now changed.

Look at it from an internet marketing perspective. Before 'the social stream' you relied primarily on email marketing, and a brochure website, there was no interactive element to it, videos weren't even really in the picture yet.

Email marketing was the primary way to communicate to people, now that email is so riddled with spam, we look to the stream. Now the stream is where people (marketers) want to be.

The problem is that there is just so much information to leverage, the question now becomes how do we leverage that.

The tools we use now are different. The way we connect has changed. Facebook is a primary player in how and why this huge change has taken effect.

And it all started in a dorm room.

Initially targeted for students in select school, quickly expanding to other schools, by the end of the first year, Facebook already had 1 million users signed up. Here is a time-line from their website:

2004
  • February - Mark Zuckerberg and co-founders Dustin Moskovitz, Chris Hughes and Eduardo Saverin launch Facebook from their Harvard dorm room
  • March - Facebook expands from Harvard to Stanford, Columbia and Yale
  • June - Facebook moves its base of operations to Palo Alto, Calif.
  • September - Groups application is added; the Wall is added as a Profile feature
  • December - Facebook reaches nearly 1 million active users
How it spread, really is one of the most fascinating things for me, as we're all trying to achieve this very viral effect in our marketing efforts.

Theirs was relatively simple. They started off with a product that their audience was ready for, and enhanced something they were already doing, combined some nifty technology, give people a reason to come back and limit who can access it. The idea of exclusivity was very interesting, as it makes those that are not a part of this, want in "the cool crowd". The elitists of Harvard, expanding into the majority of Ivy League schools, then opening up overseas, and eventually mainstream, gave them a chance to build an audience at each new frontier, so when they did expand more people were eagerly awaiting to be included.

The business, it all goes back to business.

My last comment is about the business itself and how that took shape. It certainly made me appreciate the fact that these guys, as young as they were, understood the roles and functions needed to get this start-up up and running. Designating titles, assigning tasks and shares - is that something the average person is taught in school or has an appreciation of? I noticed a gap in my own education and understanding, only recently filled in by years of running my own company and now working with other large and small corporations - this was not something I would have had the slightest inclination of after leaving high school - is there an opportunity there for more education given the movement of young people to pursue entrepreneurship? Absolutely!

Whatever it is, it's certainly impressive.

Whatever your thoughts are on the platform, you have to admit that their accomplishments are pretty darn impressive. From the first round of funding in 2004 of $500,000 from Peter Thiel, to breaking the 5 million user mark the following December (2005), to know where we sit at 500 million active users, the company employees over 1700 staff, and everything, including it's value, continues to grow.

Whether you use the platform of not, it's certainly impacted your life in one way or another, understanding what changed and why in my mind is vitally important. Thanks to this movie, 'The Social Network', I think more people will have the chance to understand the roots and if not anything else, inspire them to pursue their next big idea - who knows it could be the next game changer.

Labels: ,

Tuesday, July 28, 2009

The Twials and Twibulations of Tweeting


Hands up, all of you who have tweeted sometime in the last twenty-four hours...

No need to blush now, tweeting is safe, fun and all the rage! Even your kids can do it!

Unless you've been living under a rock for the last year, you will have no doubt heard of Twitter, the latest and greatest tool for online networking. I am a huge fan and user of twitter, but I'll touch more on why I like it later on. For now, let me explain what twitter is.

I get asked weekly what twitter is, and you know it is incredibly difficult to answer this and get across the value and importance of it.

"Isn't it just, like, Facebook status updates?", I hear nine out of ten times. Well, yes and no. The concept of twitter is very simple: In 140 characters or less, what are you doing?

Unlike MySpace, there are no sections for friends and music. Unlike Facebook there is no creeping through your roommate's cousin's friends photo albums or zombie pokes. You get one page, your timeline if you will. People, other "twitterers", or "tweeters", or "tweeps", whatever you want to call them, can choose to follow you. When someone follows you, your "tweets" (a term used to describe each deployment of information) will show up on their timeline along with tweets from their followers. Just because someone follows you does not mean inter-connection is made; as a user you get to choose who you follow, regardless of if they follow you or not. This means that with twitter, you control what information and communications you are getting from your timeline. Being a user and having the ability to tailor your audience to your updates is a pretty phenomenal thing, and ultimately where Facebook and MySpace fail. 

Remember, it's not about quantity, it's about quality. If you build it, they will come.

It has been described as "micro-blogging", the idea of short, rapid updates of personal information, but herein lies the trouble with twitter. You see, twitter has become very well known very quickly and there is a huge misconception regarding its use. Yes the question posed is what are you doing?, but is it as simple as that? The internet has been inundated with numerous videos and comics depicting twitter as an incessant and pointless bug. The problem here is that these parodies are not necessarily wrong.

If you answer twitter's question with "eating a ham sandwich", you're doing it wrong.
 
When used correctly, twitter can become a powerful networking and marketing tool.

To really hit the sweet-spot with twitter, you need to do three things.

1. Tweet useful and/or interesting information. No one cares that you're "on my way to the gym!" or just saying "whuzup? w00t!". If you put this kind of information out, be prepared to get that kind of information back. Also, tweet useful and relevant information often. The more you use it the more you will be seen and found by other useful and relevant twitter users.

2. Seek out and follow like-minded individuals, and individuals important and relevant to you and what you're doing (and tweeting). You will most likely be followed by many individuals that have nothing in common with you and are merely adding you to get their numbers up, or for spamming. If that happens, you don't have to follow them back. You want your twitter experience to be the way you decide it to be. 

3. Communicate with your followers. Make connections and network with useful and relevant users. This is how relationships, both business-minded and otherwise, can start. Talk directly to your followers, ask questions and answer questions. Twitter uses @replies and @mentions to link to other twitter users, and you can even send direct messages (still with the 140 character limit). What good is a microphone if it isn't turned on.

These three simple ideas are key to avoiding a disastrous twitter experience and will ultimately prevent the program from sucking majorly. Until you really get in there and use the program and get a feel for how it works, it's an uphill debate with non-users or skeptics.

I can attest to the benefits of Twitter firsthand; 
  • I run a film and comics news site, www.giantkillersquid.com, and have seen a tremendous increase in my traffic since I started using twitter to share news stories and articles. This is because the content I'm putting out is relevant and of interest to my followers. 
  • I've seen my daily average unique site visits go from 12 a day to well over 200. 
  • I've met and conversed with other website editors; this is priceless networking for a community-based medium. 
  • I've watched special events unfold, take the recent San Diego Comic Con, for example, before my eyes. 
  • I've made film-industry contacts and now I'm receiving free products for review and contests, and I'm being set up to interview actors. 
Running a news site means getting information, leads and stories as soon as it happens. Whether it is true is up to the editor to decide and ultimately publish, but twitter makes the mass-spread of news almost instantaneous. In a time were digital media is king and information is power means that twitter is armed to the teeth. 

So you see, tweeting is a lot more than you might think. 

What are you doing? isn't such an easy question, is it?

Follow me on twitter at twitter.com/zombie_elvis
Follow Kevin on twitter at twitter.com/FRANCOMEDIA

Labels: , , , , , , ,